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Customer Services Basics for Small Businesses

Customer service is a component of every business whether your business is a small retail shop, a personal service company, a manufacturer or a non-profit organization.

Customer service encompasses any type of contact with your customers...
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Can Too Much Technology Hurt Your Business?

Our country is a fast-paced technology driven world, increasingly run by managers who rose from the ranks of information technology (IT).  This "tech" slant is starting to backlash, leaving a trail of failing businesses in their wake.

Emphasizing technology as the solution to people problems is impacting...
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Good Job Candidates on Paper Don't Always Translate to Good Employees

Getting a great job has never been more difficult. For both the job seeker and the hiring company, the job search is often an exercise in wasted time and money.

With the advent of the computer, many people have become faceless in...
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Rethinking the Over 45 Market

Consumers over the age of 45 are not geezers waiting to die!

Consumers over 45, specifically the aptly named "Baby Boomers" (those born between 1946 and 1962), are still very much in touch, up-to-date and interested in...
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Save Yourself! The Plain Truth
Encouraging Outbursts Copyright 2006
Save Yourself! The Plain Truth
Think of ways to encourage one another to outbursts of love and good deeds. --Hebrews 10:24 (NLT)
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Missing the Mark on the Over 45 Market

Are companies missing the mark when it comes to meeting the needs of the over 45 market? Absolutely!

Consumers over 45 years of age, specifically the aptly named "Baby Boomers" (those born between 1946 and 1962), are feeling slighted by many companies. Boomers comprise between ...
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More articles to come!